Administrative Aide II, Alumni Relations

NYU - New York, NY

Full-time

Remote - New York, NY

Educational Services

About the position

The Administrative Aide II position in Alumni Relations at NYU involves a diverse range of clerical, secretarial, and general office duties, many of which are of a confidential nature. The role requires the individual to prioritize office activities effectively and delegate tasks to student and/or casual employees. This position may also involve acting as a work leader to junior clerical support staff, ensuring that the office runs smoothly and efficiently. The Administrative Aide will be the primary point of contact for inquiries, showcasing a comprehensive understanding of the department's activities, policies, and programs. This includes interacting with the general public as the NYU liaison and collaborating with University personnel, including senior-level staff, to resolve various issues and problems that may arise. In addition to these responsibilities, the Administrative Aide II will customize and compose letters, either on their own initiative or in response to specific requests for information. The role also entails performing general word processing duties, utilizing intermediate to advanced-level functions, and modifying or creating databases and complex spreadsheets. A critical aspect of this position is monitoring complex department budgets and/or grants, ensuring that financial records are accurate and up-to-date. This multifaceted role is essential for maintaining the operational efficiency of the Alumni Relations department and supporting its mission to engage with alumni effectively.

Responsibilities

• Perform a wide range of clerical, secretarial, and general office duties, including confidential tasks.
• Prioritize office activities and delegate work to student and/or casual employees.
• Act as a work leader to junior clerical support staff.
• Respond to inquiries with comprehensive knowledge of the department's activities, policies, and programs.
• Interact with the general public and University personnel to resolve issues and problems.
• Customize and compose letters on own initiative or in response to requests for information.
• Perform general word processing duties utilizing intermediate to advanced-level functions.
• Modify and/or create databases and complex spreadsheets.
• Monitor complex department budgets and/or grants.

Requirements

• High School Diploma or equivalent.
• 3+ years of office experience.
• Experience providing a high level of customer service.
• Proficiency with intermediate to advanced word processing, spreadsheet, and database applications.
• Moderate to fast, accurate keyboarding.
• Good proofreading and writing skills.

Nice-to-haves

• 2+ years of office experience (with Associate's degree).
• 1 year of office experience (with Bachelor's degree).

Benefits

• Competitive hourly rate based on bargaining unit contracts.