Administrative Aide II, Alumni Relations

NYU - New York, NY

Full-time

New York, NY

Educational Services

About the position

The Administrative Aide II position in Alumni Relations at New York University involves a diverse range of clerical, secretarial, and general office duties, including tasks of a confidential nature. The role requires the individual to prioritize office activities effectively and delegate work to student and/or casual employees. This position may also involve acting as a work leader to junior clerical support staff, ensuring that the office runs smoothly and efficiently. The Administrative Aide II will be the point of contact for inquiries, demonstrating a comprehensive knowledge of the department's activities, policies, and programs. This includes interacting with the general public as the NYU liaison and collaborating with University personnel, including senior-level staff, to resolve various issues and problems that may arise. In addition to these responsibilities, the Administrative Aide II will customize and compose letters either on their own initiative or in response to requests for information. The role also entails performing general word processing duties, utilizing intermediate to advanced-level functions, and modifying or creating databases and complex spreadsheets. Furthermore, the individual will be responsible for monitoring complex department budgets and/or grants, ensuring that financial records are accurate and up-to-date. This position is crucial for maintaining the operational efficiency of the Alumni Relations department and supporting its mission to engage and connect with alumni effectively.

Responsibilities

• Perform a wide range of clerical, secretarial, and general office duties, including confidential tasks.
• Prioritize office activities and delegate work to student and/or casual employees.
• Act as a work leader to junior clerical support staff.
• Respond to inquiries with comprehensive knowledge of the department's activities, policies, and programs.
• Interact with the general public as NYU liaison and with University personnel to resolve issues and problems.
• Customize and compose letters on own initiative or in response to requests for information.
• Perform general word processing duties utilizing intermediate to advanced-level functions.
• Modify and/or create databases and complex spreadsheets.
• Monitor complex department budgets and/or grants.

Requirements

• High School Diploma or equivalent required.
• 3+ years of office experience required.
• Experience providing a high level of customer service required.
• 2+ years of office experience preferred (with Associate's degree).
• 1 year of office experience preferred (with Bachelor's degree).
• Proficiency with intermediate to advanced word processing, spreadsheet, and database applications required.
• Moderate to fast, accurate keyboarding skills required.
• Good proofreading and writing skills required.