Administrative Aide II, Gift Planning

New York University - New York, NY

Full-time

New York, NY

Educational Services

About the position

The Administrative Aide II position in Gift Planning at New York University involves performing a variety of clerical, secretarial, and general office duties, including confidential tasks. The role requires prioritizing office activities, delegating work to student and casual employees, and acting as a work leader to junior clerical support staff. The aide will serve as a liaison between the university and the public, responding to inquiries and resolving issues while demonstrating a comprehensive knowledge of departmental activities and policies.

Responsibilities

• Perform a wide range of clerical, secretarial, and general office duties, including confidential tasks.
• Prioritize office activities and delegate work to student and/or casual employees.
• Act as a work leader to junior clerical support staff.
• Respond to inquiries with comprehensive knowledge of the department's activities, policies, and programs.
• Interact with the general public and university personnel to resolve issues and problems.
• Customize and/or compose letters on own initiative or in response to requests for information.
• Perform general word processing duties utilizing intermediate to advanced-level functions.
• Modify and/or create databases and complex spreadsheets.
• Monitor complex department budgets and/or grants.

Requirements

• High School Diploma or equivalent.
• 3+ years of office experience.
• Experience providing a high level of customer service.
• Proficiency with intermediate to advanced word processing, spreadsheet, and database applications.
• Moderate to fast, accurate keyboarding.
• Good proofreading and writing skills.

Nice-to-haves

• 2+ years office experience (with Associate's degree).
• 1 year of office experience (with Bachelor's degree).
• Proficiency with intermediate to advanced Microsoft Office or proficiency with Apple.
• Knowledge of desktop publishing software.
• Knowledge of Access.

Benefits

• Competitive hourly rate based on bargaining unit contracts.