Administrative Aide - (Part Time Water Resources various departments)

$46,072 - $62,234/Yr

City of Scottsdale - Scottsdale, AZ

Part-time - Entry Level

Remote - Scottsdale, AZ

Executive, Legislative, and Other General Government Support

About the position

The Administrative Aide position at Scottsdale Water is a part-time role focused on providing administrative support and customer service to both internal and external clients. The role involves addressing citizen inquiries, resolving issues related to city services, and performing various administrative tasks to ensure efficient operations within the Water Conservation department. This position is unclassified and at-will, meaning it serves at the discretion of the City.

Responsibilities

• Addresses and resolves citizen inquiries and issues pertaining to city services, policies, and procedures efficiently.
• Handles public and customer service calls.
• Performs a wide variety of administrative and customer service work including requests for information, problem analysis, and complaint resolution.
• Uses various computer programs and operates office equipment including telephones, radios, and fax machines.
• Performs data entry by completing work orders online for city services in all departments.
• Retrieves, inputs, and monitors customer data and history by accessing numerous computer screens.
• Supports directors, managers, and other staff with presentations, spreadsheets, reports, and graphics using intermediate computer skills.
• Corresponds with internal and external stakeholders both in writing and verbally.

Requirements

• High School diploma or GED equivalent.
• One year of experience in administrative support that includes direct customer service experience involving public contact.
• Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.

Benefits

• Limited benefits due to part-time classification.