Administrative Aide - Phoenix Public Library

$42,661 - $72,966/Yr

City of Phoenix - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Executive, Legislative, and Other General Government Support

About the position

The Administrative Aide at the Phoenix Public Library is responsible for providing first-line customer service and critical support to the Management Services Division. This role involves managing communications, processing invoices, maintaining reports, and overseeing public room reservations, all while ensuring a high level of customer service in a fast-paced environment.

Responsibilities

• Provide first-line customer service by telephone, in-person, or by e-mail.
• Procure goods and services for the division.
• Process invoices for payment and track documents.
• Create and maintain reports and spreadsheets.
• Manage the division's SharePoint website.
• Draft meeting agendas and minutes.
• Manage public room reservations at Burton Barr Library.

Requirements

• Four years of experience performing clerical duties or a Bachelor's degree in public or business administration, or a related field.
• Strong customer service skills.
• Strong verbal and written communication skills.
• Ability to meet strict deadlines and work independently.

Nice-to-haves

• Experience with monitoring and recording retention records.
• Multitasking in a fast-paced environment.
• Procurement and payment reconciling experience.
• Data entry and record keeping skills.
• Experience with Microsoft Office, including Word, Outlook, and Excel.
• Updating SharePoint content.
• Scheduling and calendaring experience.
• Drafting agendas and meeting minutes.

Benefits

• 401(a)
• Commuter assistance
• Paid parental leave
• Health savings account
• Paid holidays
• Disability insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Parental leave
• Vision insurance
• Loan forgiveness
• Life insurance