Administrative Aide

$40,204 - $45,127/Yr

City Of Syracuse - Syracuse, NY

Full-time - Entry Level

Syracuse, NY

Utilities

About the position

The City of Syracuse is seeking qualified candidates for the position of Administrative Aide within the Department of NBD (Division of Codes). This is a competitive civil service position that will be appointed on a provisional basis until the exam results are posted. Candidates must be reachable for permanent appointment and must maintain residency in the City of Syracuse for employment. The role involves para-professional work that assists municipal program managers by relieving them of administrative details. The Administrative Aide acts as a liaison between professional personnel in program planning, coordination, or administration, and provides public information regarding municipal programs and services. The Administrative Aide is distinguished from the Administrative Assistant role by the scope and responsibility, as the latter performs more technical and professional duties. Work is received from an administrative superior and is reviewed upon completion of assignments. The position may involve direct supervision over a small number of clerical employees or student interns. Typical work activities include acting as a liaison between department heads and personnel, providing program information, and facilitating the flow of information. The Aide will furnish general information to employees and the public regarding agency goals, objectives, work rules, labor contracts, and employee benefits. Additionally, the Administrative Aide may assist in researching and writing news releases, perform investigation work by corresponding with other municipalities, and handle paraprofessional duties in personnel management and fiscal management. This includes informing the public about job vacancies, reviewing applications, assisting in budget preparation, and assigning work to clerical staff. The role requires good communication skills, the ability to compile data, and knowledge of public administration practices as applied in local government.

Responsibilities

• Act as a liaison between department heads and other personnel by providing program information upon request.
• Facilitate the flow of information by recommending appropriate staff representation at meetings.
• Furnish general oral and written information to employees and the public regarding agency goals and programs.
• Assist in researching and writing news releases and handle initial contact with reporters and vendors.
• Perform investigation work by corresponding with other cities or counties to obtain information about similar programs or policies.
• Inform the public and other departments of job vacancies and hiring practices.
• Review applications for eligibility regarding qualifications and inform applicants of interview appointments.
• Assist in budget preparation and research department requests for changes in the budget.
• Assign work to clerical staff in the delivery of office services to program staff.
• Perform various other paraprofessional tasks such as maintaining logs, answering correspondence, and organizing office procedures.

Requirements

• Graduation with an Associate's Degree from a regionally accredited college or university.
• Two years of work experience assisting in the administration of a municipal program or agency.
• Two years of clerical work experience in a non-entry level position.
• Good oral and communication skills.
• Ability to understand and follow written and oral instructions.

Nice-to-haves

• Knowledge of practices and functions of public administration as applied in local government.
• Some knowledge of municipal programs, policies, procedures, and regulations.
• Ability to compile narrative and/or numeric data into an appropriate format.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Parental leave
• Employee assistance program
• Retirement plan