Administrative Aide

$37,440 - $41,600/Yr

22nd Century Technologies - Astoria, NY

Full-time - Entry Level

Astoria, NY

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Administrative Aide position at 22nd Century Technologies, Inc. involves providing essential administrative support functions, primarily focusing on data entry and customer service. The role requires handling incoming calls, tracking shipments, and maintaining communication with vendors, all while ensuring a high level of service in a fast-paced environment.

Responsibilities

• Perform data entry and reconciliation tasks.
• Answer heavy incoming calls and log calls using MS Excel.
• Track and receive shipments on orders for various equipment.
• Maintain effective communication with vendors and customers.
• Handle difficult customer interactions with patience and professionalism.

Requirements

• High school diploma or GED required.
• A minimum of 2 years of related administrative support experience is required.
• Intermediate to advanced skills in Microsoft Excel are mandatory.
• Previous customer service experience is essential.
• Experience with a utility company, renewable energy, or solar is a plus.

Nice-to-haves

• College degree (not required but preferred).

Benefits

• Competitive hourly pay of $18 - $20.
• Full-time contract position with potential for temp-to-hire after 520 hours worked.