Administrative Aide

Hines & Associates - Rockford, IL

Full-time - Entry Level

Rockford, IL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Physician Review (PA/PR) Admin Assistant plays a crucial role as the first point of contact for Hines & Associates, supporting the Physician Review Department. This position involves processing cases, coordinating clinical information transmission, preparing physician reports, and ensuring quality assurance of cases. The role is essential for maintaining effective communication with various stakeholders and ensuring timely processing of reports and invoices.

Responsibilities

• Assist with the processing of cases through the Physician Review Department.
• Coordinate the transmission of clinical information and cases to physicians.
• Prepare physician reports in the system and ensure accurate data entry.
• Document the PA/PR process in HMMS, maintaining required logs and tracking response timeliness.
• Prepare and submit cases to reviewers, reminding them of due dates as necessary.
• Assist with questions on reports to reviewers and enter reports accurately for RN QA.
• Prepare biographies and create invoices for physician reimbursement and customer reports.
• Distribute approved reports and invoices internally and to customers.
• Participate in gathering information for verification of credentials and licenses of MD reviewers.
• Print, mail, fax, and copy correspondence as necessary.

Requirements

• High School Diploma or equivalent required.
• At least one year of professional office experience required.
• Experience with medical terminology is required.
• Courses in computers, medical terminology, data entry, word processing, and secretarial training desired.
• Computer knowledge and data entry in databases are essential.
• Proficient in word processing.

Nice-to-haves

• Helpful and friendly telephone personality.
• Ability to proof written material accurately.
• Ability to organize a large variety of tasks and prioritize as directed by the nurse coordinator.
• Understanding of customer service.

Benefits

• Generous benefits package including a 401k plan with company match.
• Paid time off.
• Quarterly bonus eligibility.