Administrative Assistant 1/Trainee 1/2 (NY HELPS)

$39,215 - $56,743/Yr

State of New York - Hauppauge, NY

Full-time - Entry Level

Hauppauge, NY

Executive, Legislative, and Other General Government Support

About the position

The Administrative Assistant 1/Trainee 1/2 (NY HELPS) position at the New York State Office of Children and Family Services involves providing essential administrative support within the agency. This role is designed for individuals looking to develop their skills in a clerical environment while contributing to the operations of the Child Care Services office. The position offers a pathway for career advancement through a traineeship program, which includes mandatory training courses and the opportunity to transition into a permanent role.

Responsibilities

• Review incoming correspondence and draft responses where appropriate.
• Review outgoing correspondence for grammar, spelling, etc.
• Research background information.
• Transmit instructions to staff and conduct follow-up.
• Handle telephone calls and respond to questions.
• Coordinate and arrange meetings.
• Establish office procedures.
• Set up and maintain office filing systems (including electronic).
• Resolve day-to-day operational problems.
• Coordinate information flow by acting as liaison among key executives, staff, other employees, and the public.
• May supervise clerical staff.

Requirements

• One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer.
• Six months of experience in administrative support for Administrative Assistant Trainee 1.
• One year of experience in administrative support for Administrative Assistant Trainee 2.
• Two years of experience in administrative support for Administrative Assistant 1.
• Certification or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.
• Must pass a keyboarding test demonstrating the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy.

Nice-to-haves

• Experience with office software (e.g., email, word processing).
• Strong customer service skills.
• Business writing experience.

Benefits

• Telecommuting allowed.
• Flexible work hours may be available.
• Participation in promotion examinations for qualified employees.