Administrative Assistant and Courier (Sample Management Team)

$31,200 - $35,360/Yr

Analytical Resource Laboratories - Tempe, AZ

Full-time - Entry Level

Tempe, AZ

About the position

The Administrative Assistant and Courier position at Analytical Resource Laboratories LLC is a full-time role focused on supporting the Sample Management Team. This position involves receiving, processing, and preparing laboratory samples for analysis, as well as providing excellent customer service. The ideal candidate will be detail-oriented, tech-savvy, and able to multitask in a fast-paced environment, with opportunities for growth and development within the company.

Responsibilities

• Answer phone calls and inquiries
• Welcome clients
• Assist management as needed
• Log samples to assigned log number and track samples received in ARL's laboratory information systems
• Label and distribute samples to appropriate laboratory departments
• Verify receipt of samples against Chain of Custody (COC)/Sample Submission Forms (SSF)
• Pick up and deliver samples, in addition to customer service (courier)
• Perform splits and composites following laboratory and quality protocols
• Process sample retention and dispose of samples and waste related to sample management
• Process incoming and outgoing shipments and mail
• Read, understand, and follow applicable Standard Operating Procedures, including quality and safety procedures
• Work closely with Partnerships Team to process samples and resolve concerns
• Report to Sample Management and Receiving Lead and Manager
• Clean and organize department workspace daily to promote a clean, sanitary, and safe work environment
• Conduct all client and team interactions in an appropriate and professional manner
• Complete all sample management tasks and other projects assigned by leadership
• Assist the Partnerships Team in client-related workflows
• Conduct credit reference checks to ensure timely payments are received by clients
• Assist with input of samples requiring specialty testing into lab database
• Serve as a professional customer representative for ARL
• Follow assigned pickup and delivery routes
• Follow traffic regulations and ARL policies and procedures in performing duties
• Assist with sample management whenever necessary
• Pick up samples from clients between approximately 1:00 p.m. and 6:00 p.m.
• Prepare and ship all daily packages requiring laboratory testing on time

Requirements

• High school diploma or GED
• Valid driver's license with a good driving record
• Ability to quickly learn technological skills
• Ability to accurately enter data and process samples
• Ability to carry objects up to 50 lbs
• Fluent communication in English, both written and oral
• Ability to work in a high-pressure environment
• Ability to comply with all processing protocols and follow directions accurately
• Excellent interpersonal and communication skills
• Willingness to work scheduled hours until all tasks are completed
• Ability to work collaboratively with team members across departments
• Ability to drive ARL vehicles for job duties
• Ability to pass drug testing and background check
• Ability to organize and pay attention to detail
• Willingness to wear personal protective equipment provided and required by ARL

Benefits

• Full-time position with 30-40 hours per week
• Opportunities for growth, learning, and development