Administrative Assistant/Asistente Administrativo

$44,200 - $44,200/Yr

Jjc Auto Repair - Denver, CO

Full-time - Entry Level

Denver, CO

About the position

The Administrative Assistant at JJC Auto Repair plays a crucial role in supporting the operations of a family-owned auto collision repair center. This position involves managing customer interactions, overseeing vehicle repair processes, and ensuring effective communication between clients, insurance companies, and rental car agencies. The role is essential for maintaining high standards of quality and customer service within the business.

Responsibilities

• Answer phone calls from customers, insurance companies, and rental car agencies.
• Manage the tracking of vehicle income and expenses related to rentals, insurance companies, or private clients.
• Prepare estimates for vehicle repairs.
• Request parts and components from various automotive suppliers.
• Maintain control over requested parts and their budget allocation for vehicle repairs.
• Verify that the correct parts match the invoices received.
• Review correspondence related to the business operations.
• Provide repair status updates to customers and keep them informed throughout the process.
• Track repaired vehicles that are ready for delivery.

Requirements

• Proficient in basic office tools: Word, Excel, printer, scanner.
• Bilingual (English-Spanish) is mandatory.
• Friendly, courteous, and communicative with strong customer service skills.
• Organized and detail-oriented.
• Responsible and punctual, with a requirement to be ready at the workplace 5 minutes before operations start.
• Ability to work in a team environment.
• Capable of working under pressure.
• Excellent attitude and disposition.
• Valid driver's license is required.
• Appropriate attire for a collision workshop; uniform will be provided.
• Training for the position will be provided.

Nice-to-haves

• Familiarity with the insurance and/or car rental industry.

Benefits

• Opportunities for growth and development within the company.