Administrative Assistant/Direct Care Staff Floater- 3230

Indian Rivers Mental Health Center - Tuscaloosa, AL

Full-time - Entry Level

Tuscaloosa, AL

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Administrative Assistant/Direct Care Staff Floater position at the Crisis Center involves providing essential support to clients with mental illness and/or substance use disorders. This full-time role requires working 12-hour shifts, including weekends, holidays, and overnight as scheduled. The position entails a variety of responsibilities, including client transportation, front-desk registration, observation of clients, and assisting in client education. The role also emphasizes the importance of maintaining confidentiality, adhering to safety standards, and complying with HIPAA regulations.

Responsibilities

• Provide transportation for clients as needed.
• Perform client front-desk registration process as assigned by supervisor.
• Work assigned shifts, weekends, holidays, and overnight as scheduled.
• Perform observation of clients as directed by your supervisor.
• Assist in client education of symptoms and illness management as directed by supervisor.
• Gain certification in the management of disruptive behaviors and de-escalation techniques.
• Assist as needed in providing meals to clients.
• Assist as needed in general cleaning at the Crisis Center.
• Document all clinical notes in accordance with agency policies and within 24 hours.
• Conduct client trainings as assigned by supervisor.
• Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs.
• Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
• Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner.
• Maintain the confidential nature of all client and Organization related activities.
• Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time.
• Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
• Identify opportunities for improving the quality of services provided by the department and the organization.
• All other duties and responsibilities as assigned by the Operations Manager or Crisis Center Director.

Requirements

• High school diploma or equivalent.
• Experience working with clients with mental illness and/or developmental disabilities preferred.
• One (1) year experience in a mental health setting preferred.
• Current driver's license and good driving record as defined by Indian Rivers' policy.
• Must be able to read, write legibly, speak, and comprehend English.

Benefits

• Blue Cross Blue Shield Medical Insurance
• Employees Retirement System of Alabama
• Prescription Drug Coverage
• Mileage Reimbursement
• Paid Time Off
• Voluntary Dental, Vision, and Life Insurance