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Public Health Management Corporation - Philadelphia, PA
posted 2 months ago
Full-time - Entry Level
Philadelphia, PA
Ambulatory Health Care Services
About the position
The Early Learning Resource Center (ELRC) Administrative Assistant plays a crucial role in providing administrative support to ensure the effective functioning of the ELRC. This position is responsible for maintaining communication, managing documentation, and supporting the management team in various administrative tasks to enhance service accessibility.
Responsibilities
- Serve as the key ELRC administration contact regarding outcomes and trends of communication and report data to ELRC Management.
- Implement systems to communicate with the Provider Services Team, Family Services Team, and Quality Team.
- Forward daily contacts to appropriate staff across teams based on established roles.
- Maintain internal filing system for essential ELRC functions.
- Regularly update PELICAN and required ELRC data collection systems with family and/or provider contact information.
- Support the ELRC Director in ordering and replenishing essential equipment and technology for all staff.
- Order and organize office supplies and assist in reconciliation.
- Organize/fix electronic case files when necessary.
- Escalate staff equipment needs timely and track resolution.
- Assist ELRC teams with daily tasks as requested.
- Assist all senior ELRC staff when necessary.
- Assist in preparing for meetings, including scheduling conference rooms and event sites.
- Maintain a working knowledge of Keystone STARS and Child Care Works.
- Complete ongoing required and growth professional development to remain current on ELRC policies and procedures.
- Develop reports as necessary.
- Perform additional duties as assigned.
Requirements
- High school diploma or equivalent required.
- Two to three years of experience working in an office setting, or any equivalent combination of acceptable training, education, and experience.
Nice-to-haves
- Post-secondary training in business and office practices preferred.
- Experience with Microsoft Office Suite.
