ADMINISTRATIVE ASSISTANT/ESCROW ASSISTANT (Pearlridge)

$45,760 - $52,000/Yr

Title Guaranty Agency

Full-time - Entry Level

Professional, Scientific, and Technical Services

About the position

Title Guaranty Hawaii is seeking a highly organized and self-motivated Administrative Assistant/Escrow Assistant for their Pearlridge branch. The role involves providing exceptional customer service in a fast-paced, high-volume office environment, assisting clients with escrow transactions, and performing various administrative duties.

Responsibilities

• Provide superior customer service to clients and real estate professionals.
• Perform administrative duties including creating packets for escrow transactions and filing.
• Handle data entry and scanning of documents.
• Use internal computer programs to open, track, and process escrow transactions in a timely manner.
• Assist clients via phone or email and verify the accuracy of escrow entries.

Requirements

• Minimum of 1 year of experience as an Administrative Assistant or Customer Service Representative.
• Excellent interpersonal and communication skills.
• Ability to handle difficult or demanding clients.
• High school diploma or equivalent is required; college graduate preferred or equivalent work experience.
• Proficient in MS Office Applications (Word and Excel).
• Strong clerical skills and attention to detail.

Nice-to-haves

• Escrow experience is a plus but not required.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee stock purchase plan
• Flexible spending account
• Health insurance
• Life insurance
• Paid Time Off (Vacation, Holiday & Sick)
• Pet Insurance
• Scholarships
• Discounts on Title & Escrow Fees
• Transit & Parking Programs
• Prenatal Care Program
• Referral Reward
• Lifelock Identity Theft Protection
• Weight Watchers Discounts