Administrative Assistant - Four Ds Properties

Southeastern Integrated Care - Pembroke, NC

Full-time

Pembroke, NC

Ambulatory Health Care Services

About the position

The Administrative Assistant at Four D's Properties is responsible for keeping business operations organized and efficient. This role requires an energetic self-starter who can identify and implement process improvements while providing essential administrative support to staff and managing reception duties.

Responsibilities

• Assumes receptionist duties, greets the public, and refers them to appropriate staff members.
• Answers phone calls, routes calls, and takes messages.
• Assists in maintaining and modifying client data collection in the agency EHR system.
• Serves as the primary point of contact for internal and external constituencies.
• Supports the service line functions of the program.
• Manages all inbound and outbound mail.
• Maintains the lobby and front desk area, keeping it clean and organized.
• Updates and maintains mailing lists.
• Receives and screens visitors and telephone calls, providing information as needed.
• Researches and responds to requests or refers complaints to other staff when necessary.
• Manages administrative and office management tasks.
• Mentors new team members.
• Designs, organizes, and maintains specialized forms, records, reports, files, and logs.
• Schedules appointments, meetings, and conferences.
• Sets up conference rooms and acts as secretary for meetings, providing notes and follow-up.
• Reviews documentation for accuracy and compliance with processes.

Requirements

• High school diploma, GED, or equivalent.
• Minimum 2 years in a clerical or administrative role.
• Ability to problem solve and work independently and in a team.
• Excellent communication and organizational skills.
• Demonstrated proficiency with Microsoft Office/Google Workspace applications.
• Ability to maintain confidentiality.