Casa Loma College - Los Angeles, CA

posted 7 days ago

Part-time - Entry Level
Los Angeles, CA
Educational Services

About the position

The Administrative Assistant/Front Desk role at Casa Loma College is essential for maintaining a professional front office environment and serving as the primary point of contact for students, guests, and visitors. This position provides entry-level administrative and clerical support, ensuring the smooth functioning of the college's operations while reporting directly to the Director of Student Affairs. The role requires a commitment to exceptional customer service and effective communication, contributing to the overall efficiency of the college.

Responsibilities

  • Maintain a professional and positive environment in the front office.
  • Interface effectively with visitors, guests, the general public, and students.
  • Receive, screen, and redirect all incoming telephone calls to appropriate personnel.
  • Ensure that important and urgent messages are promptly relayed to the appropriate individuals.
  • Maintain awareness of employees' schedules, noting arrival and departure times, meetings, and breaks.
  • Direct students with inquiries to the appropriate personnel, providing guidance and assistance as needed.
  • Receive and distribute incoming mail, ensuring the availability of postal stamps and necessary supplies for outgoing mail.
  • Provide clerical support, including typing letters, memos, meeting minutes, and other administrative documents.
  • Assist in the admissions process as directed by the Director of Student Affairs.
  • Support other departments as assigned by the Director of Student Affairs.
  • Aid in the coordination of orientations, campus activities, graduation ceremonies, and similar events.
  • Exhibit exceptional attention to detail and a strong sense of responsibility in carrying out assigned duties.

Requirements

  • High School Diploma required; Associate's degree or higher preferred.
  • Minimum of three years of previous experience in administrative or clerical roles is desirable.
  • Minimum of two years of customer service experience is preferred.
  • Proficiency in Microsoft Office suite for at least 2 years.
  • Exceptional organizational skills and ability to prioritize tasks.

Nice-to-haves

  • Experience in a college or educational environment.
  • Familiarity with admissions processes and student services.

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
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