Administrative Assistant/Front Desk

$39,520 - $39,520/Yr

Casa Loma College - Los Angeles, CA

Part-time - Entry Level

Los Angeles, CA

Educational Services

About the position

The Administrative Assistant/Front Desk role at Casa Loma College is essential for maintaining a professional front office environment and serving as the primary point of contact for students, guests, and visitors. This position provides entry-level administrative and clerical support, ensuring the smooth functioning of the college's operations while reporting directly to the Director of Student Affairs. The role requires a commitment to exceptional customer service and effective communication, contributing to the overall efficiency of the college.

Responsibilities

• Maintain a professional and positive environment in the front office.
• Interface effectively with visitors, guests, the general public, and students.
• Receive, screen, and redirect all incoming telephone calls to appropriate personnel.
• Ensure that important and urgent messages are promptly relayed to the appropriate individuals.
• Maintain awareness of employees' schedules, noting arrival and departure times, meetings, and breaks.
• Direct students with inquiries to the appropriate personnel, providing guidance and assistance as needed.
• Receive and distribute incoming mail, ensuring the availability of postal stamps and necessary supplies for outgoing mail.
• Provide clerical support, including typing letters, memos, meeting minutes, and other administrative documents.
• Assist in the admissions process as directed by the Director of Student Affairs.
• Support other departments as assigned by the Director of Student Affairs.
• Aid in the coordination of orientations, campus activities, graduation ceremonies, and similar events.
• Exhibit exceptional attention to detail and a strong sense of responsibility in carrying out assigned duties.

Requirements

• High School Diploma required; Associate's degree or higher preferred.
• Minimum of three years of previous experience in administrative or clerical roles is desirable.
• Minimum of two years of customer service experience is preferred.
• Proficiency in Microsoft Office suite for at least 2 years.
• Exceptional organizational skills and ability to prioritize tasks.

Nice-to-haves

• Experience in a college or educational environment.
• Familiarity with admissions processes and student services.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance