Administrative Assistant Full-Time

$31,200 - $33,280/Yr

Casa-Trinity - Geneseo, NY

Full-time - Entry Level

Geneseo, NY

Ambulatory Health Care Services

About the position

The Office Administration Assistant plays a crucial role in providing administrative and organizational support to the Agency. This position serves as the initial point of contact for clients, visitors, and staff, ensuring a welcoming environment that promotes client comfort and trust. Responsibilities include client scheduling, handling confidential records, and performing receptionist duties, all aimed at delivering quality care and services.

Responsibilities

• Answer multi-line telephone system courteously and take accurate messages.
• Serve as the primary initial Agency contact for customers and visitors, performing full intake for initial appointments.
• Maintain an organized calendar and schedule appointments according to guidelines.
• Collect client fees and reconcile money received against route slips for the day's appointments.
• Maintain organized files, updating information and purging/archiving as necessary.
• Distribute official documents from various institutions and prepare monthly OASAS reports as required.
• Prepare necessary paperwork for toxicology screenings and ensure readiness for laboratory.
• Complete admissions and discharges in the OASAS database as assigned.
• Assess self-pay client fee schedules as assigned.
• Maintain office supply inventory and provide general office assistance.

Requirements

• High School Diploma or GED required; Associate degree preferred.
• Prior general business, clerical, and/or customer service experience required.
• Experience with multi-line phone systems and various office equipment is required.
• A valid driver's license is required.

Nice-to-haves

• Experience in scheduling appointments (3 years preferred).
• Experience in SUD Clinical (2 years preferred).
• Good computer skills including database management.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance