Administrative Assistant (Hospitality)

Solomon Page Group - New York, NY

Full-time - Entry Level

New York, NY

Insurance Carriers and Related Activities

About the position

The Admin Assistant role within the Quality Assurance (QA) team at a globally recognized hospitality company is essential for providing comprehensive support to the department. This position involves acting as the primary liaison for QA projects and handling various administrative tasks to ensure efficient operations. The role is a temp-to-perm opportunity, offering a competitive hourly rate during the temporary phase and a salary upon permanent placement.

Responsibilities

• Sort and prepare HGV contract documents for new and upgrading owners.
• Monitor and record customer cancellation letters and assist in processing cancellations.
• Prepare and maintain a file showing pending contract deals and their total net sales value.
• Assist in reviewing all outgoing contracts for accuracy prior to mailing.
• Prepare and monitor the Issue Report, ensuring effective communication and follow-up with the QA manager.
• Assist with managing the customer follow-up process for incomplete paperwork and payments related to contracts and the deeding of new purchases.
• Handle inventory and supplies for the QA department, including ordering office supplies.
• Assist with various projects and programs as needed in the general operations of the QA department.
• Carry out any reasonable requests by management.
• Stock items for daily operations, including lifting boxes up to 20 pounds.

Requirements

• Proven ability to work effectively in a fast-paced environment.
• Availability to work weekends and holidays as required for QA temps.
• High level of tech-savviness, with proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Excellent organizational and multitasking skills.
• Strong attention to detail and reliability.
• Ability to communicate effectively and follow up on tasks.

Nice-to-haves

• Open to lighter candidates for this role.

Benefits

• Medical insurance
• Dental insurance
• 401(k) plan
• Direct deposit
• Commuter benefits