Administrative Assistant II - First Steps (FT H)

About the position

The Administrative Assistant II position is part of the First Steps Early Intervention Program, which provides essential services to children with developmental disabilities and their families. This role focuses on supporting the SPOE Director and Service Coordinators by managing administrative tasks, ensuring compliance with educational processes, and maintaining a professional office environment. The position requires strong organizational skills and the ability to handle sensitive information with confidentiality.

Responsibilities

• Assist Service Coordinators and SPOE Director with administrative duties.
• Perform data entry activities in the WebSPOE system including Intake, Family Assessment, and IFSP notes.
• Maintain confidentiality standards for sensitive information.
• Greet and assist visitors, ensuring proper sign-in procedures are followed.
• Answer phones and distribute messages to appropriate staff members.
• Ensure the office space is clean and well-maintained.
• Assist with electronic and paper records, ensuring compliance and accuracy.
• Distribute incoming mail and assist with mailings as needed.
• Support the SPOE Director with ongoing projects and tasks as assigned.
• Serve as a mentor for part-time Administrative Assistants.
• Attend staff meetings and implement new policies and procedures.

Requirements

• High school diploma or GED equivalent; some college preferred.
• Excellent oral and written communication skills.
• Strong organizational and interpersonal skills.
• Extensive knowledge of office equipment and computer software, including Microsoft programs.
• Ability to maintain confidentiality and ethical standards.

Nice-to-haves

• Experience in data entry and administrative support.
• Familiarity with early intervention programs and services.

Benefits

• Flexible schedule