Administrative Assistant II (Temporary Aide)

$39,060 - $39,060/Yr

Colorado Parks And Wildlife - Lakewood, CO

Part-time - Entry Level

Lakewood, CO

About the position

The Temporary Administrative Assistant II position at the Colorado Department of Revenue is designed for a team player who will support the Taxation Division's Customer Contact Group. This role involves performing various clerical tasks, including data entry, document processing, and customer service, to assist taxpayers in navigating tax laws and compliance. The position is temporary, lasting up to nine months, and requires in-person work at the Lakewood Service Center.

Responsibilities

• Sort and route incoming and outgoing mail.
• Scan and attach documents and create work items in GenTax on Taxpayer accounts.
• Review Power of Attorney forms received by mail, fax, and via the web for accuracy and completeness.
• Prepare Power of Attorney documents by scanning, attaching, and entering necessary data in GenTax on the Taxpayer's account.
• Provide waiting room attendant and front desk coverage as needed.
• Process PDFs from Fax Forward and attach in GenTax to the Taxpayer account.
• Perform office inventory including general supplies, technology, and printer equipment.
• Assist in the Void/Reissue process.

Requirements

• Two years of General Clerical work experience.
• Experience providing exceptional customer service; interfacing with a variety of people from many levels within the organization and community.
• Data Entry experience including entering information into a program or database.
• Regular daily work responsibilities utilizing equipment and software used in offices, such as Google Apps and Microsoft Office programs.
• Typing professional emails, letters, reports, briefings, forms, memoranda, etc.
• Reviewing and comparing data for accuracy and completeness.

Nice-to-haves

• One plus years working in a complex, high volume regulatory workplace.
• Career progression in a general clerical position.
• Strong analytical skills.
• Organized time management skills.
• Accuracy and attention to detail.
• Experience working on a team.

Benefits

• Workers' Compensation coverage.