Administrative Assistant II

$45,760 - $52,000/Yr

Resource Logistics - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Administrative and Support Services

About the position

The Medical Administrative Assistant II provides essential administrative support in a healthcare setting, ensuring the smooth operation of medical offices. This role involves managing patient interactions, maintaining records, and coordinating administrative tasks to support healthcare professionals.

Responsibilities

• Greet and assist patients upon arrival, ensuring a welcoming and efficient experience.
• Schedule and confirm patient appointments, including follow-ups and referrals.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Process patient intake forms and verify insurance information.
• Handle phone inquiries, address patient concerns, and direct calls to appropriate staff.
• Assist with billing and coding, ensuring timely and accurate submission of claims.
• Coordinate with healthcare providers to ensure the timely flow of information and patient care.
• Prepare and maintain medical documents, charts, and reports as needed.
• Order and manage office supplies and medical inventory.
• Support the administrative team with special projects and tasks as required.

Requirements

• High school diploma or equivalent; Associate degree in medical administration or related field preferred.
• 2 years of experience in a medical administrative role.
• Knowledge of medical terminology, billing, and coding practices.
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent interpersonal and communication skills.
• Attention to detail and commitment to patient confidentiality.

Nice-to-haves

• Experience with customer service in a medical setting.
• Familiarity with medical administrative support tasks.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance