Administrative Assistant (In-Person)

$36,234 - $46,925/Yr

Solvista Health - Cañon City, CO

Full-time - Entry Level

Cañon City, CO

Ambulatory Health Care Services

About the position

The Administrative Assistant at Solvista Health provides essential administrative and secretarial support within a healthcare environment. This role involves working collaboratively with a multi-disciplinary team to address inquiries, troubleshoot issues, and deliver professional customer service both in-person and over the phone. The position requires effective organization and prioritization of tasks to ensure smooth day-to-day operations.

Responsibilities

• Organizes and prioritizes large volumes of information and calls, taking messages and answering routine and non-routine questions.
• Maintains and updates the filing system for clients and Solvista Health.
• Retrieves information from files as needed and handles confidential information.
• Sorts and distributes mail and drafts written responses or replies by phone or email when necessary.
• Responds to regularly occurring requests for information and works independently and within a team on special projects.
• Accurately receives incoming emergency and non-emergency calls and utilizes the Electronic Health Record system for scheduling appointments.
• Serves as an information resource to the general public and participates in job-related training sessions and seminars.
• Attends required staff meetings and maintains prompt and regular attendance.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent required.
• At least one year of administrative experience is required.
• Strong work experience in customer service industry, preferably 2+ years.
• Experience with Electronic Health Records is preferred.
• Ability to operate telephone, computer, and other specialized communication equipment.
• Ability to communicate clearly and effectively verbally and in writing.
• Excellent organizational skills and ability to prioritize decisions based on multiple criteria.

Nice-to-haves

• Experience in a healthcare environment is a plus.
• Familiarity with Windows operating system and related programs.

Benefits

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Loan repayment program
• Paid holidays