Administrative Assistant, Laboratory

Mass General Brigham - Newton L F, MA

Full-time

Newton L F, MA

Ambulatory Health Care Services

About the position

The position involves collaborating with the Laboratory Director, Chair of Pathology, and other laboratory leaders to coordinate the overall operations of the Laboratory Services department. The role includes prioritizing work requirements for support service functions, managing scheduling, policy management, project support, employee onboarding, and generating quality and finance reports. The candidate will also cross-train in customer service roles to enhance departmental efficiency.

Responsibilities

• Collaborate with Laboratory Director and other leaders for office operations coordination.
• Prioritize work requirements for support service functions within the department.
• Manage scheduling and policy management tasks.
• Provide project and presentation support as needed.
• Assist with employee onboarding processes.
• Generate quality and finance reports.
• Cross-train in customer service roles.

Requirements

• High school graduate required; additional college or business experience preferred.
• 3-5 years of experience in a healthcare setting preferred.
• Good organizational skills and proficiency in keyboard and Microsoft Office.
• Excellent written and verbal communication skills.
• Strong collaboration skills and customer service orientation.
• Ability to prioritize tasks based on deadlines and needs.