Administrative Assistant - Mental Health Office

$52,000 - $62,400/Yr

Central Coast Psychological Services - Arroyo Grande, CA

Part-time - Entry Level

Arroyo Grande, CA

About the position

The Administrative Assistant at Central Coast Psychological Services (CCPS) plays a crucial role in ensuring the smooth operation of the front office in a mental health practice. This part-time position involves supporting clinicians and enhancing the patient experience through various administrative tasks, including intake, scheduling, and billing processes. The role is designed to maintain a welcoming and efficient environment for community members seeking mental health services.

Responsibilities

• Greet clients and answer phones
• Handle appointment scheduling and maintain the office calendar
• Assist with client intake and paperwork management
• Ensure timely and accurate data entry into our EMR system (TherapyNotes)
• Support billing processes, insurance claims, and payment collection
• Maintain office supplies and ensure the workspace is organized
• Uphold confidentiality and HIPAA compliance

Requirements

• High school diploma or equivalent required; Associate's Degree preferred
• Additional administrative training or certification is a plus
• 3+ years of previous administrative experience
• Proficient in Mac and Google Suite software
• Experience with EMRs like TherapyNotes is a bonus
• Strong organizational and multitasking skills
• Excellent ability to serve patients over the phone
• Bilingual (English/Spanish)
• Professionalism, reliability, and a client-focused approach

Benefits

• Flexible schedule