Administrative Assistant, Personal Injury

Peachtree Orthopedics - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

About the position

At Peachtree Orthopedics, we are dedicated to making a significant impact in healthcare, and we are seeking a Personal Injury Administrative Assistant to join our team. This role is crucial in managing patient appointments, financial transactions related to prepaid services, and all personal injury tasks. The successful candidate will provide essential administrative support, maintain confidentiality, manage complex schedules, and actively participate in strategic planning with physicians. The Administrative Assistant will also foster positive client relationships through light marketing tasks and ensure accurate documentation for legal purposes. This position plays a key role in optimizing operational efficiency, supporting clinical functions, and contributing to the achievement of organizational goals. The Personal Injury Administrative Assistant will be responsible for efficiently scheduling patient appointments, handling invoicing and payment collection for prepaid services, and managing personal injury tasks such as case management and relationship building with referral sources. The role also includes performing various administrative tasks, coordinating complex activities like meetings and travel arrangements, and managing confidential information. The assistant will take messages, address routine questions, and provide clinical support to ensure optimal patient care and timely follow-up. Additionally, the role involves collaborating with physicians on goal setting and strategic plans, performing financial analysis, and preparing reports for management. Working at Peachtree Orthopedics means being part of a family-oriented culture that values excellence in healthcare. We offer a supportive and nurturing environment where your contributions are recognized and celebrated. The work schedule is Monday to Friday, from 8:00 am to 5:00 pm, and this full-time position provides an opportunity for professional growth within our dynamic organization.

Responsibilities

• Schedule patient appointments efficiently.
• Handle scheduling, invoicing, and payment collection for prepaid services.
• Manage personal injury tasks, including case management, approvals, relationships with referral sources, reduction requests, and maintenance of records.
• Perform various administrative tasks such as correspondence preparation, faxing, mailing, and maintaining records.
• Coordinate complex activities like meetings, travel arrangements, and record reviews.
• Assist in managing clinic schedules and the physician's calendar.
• Arrange peer-to-peer phone calls and coordinate physician credentialing.
• Manage confidential, time-sensitive, and non-routine information.
• Sort and prioritize mail, handling internal paperwork processes.
• Take messages and address routine and non-routine questions.
• Provide clinical support, ensuring optimal patient care and timely follow-up.
• Maintain accuracy and updates in the physician's Curriculum Vitae.
• Collaborate with physicians on goal setting and strategic plans.
• Perform biweekly financial analysis and prepare reports for physicians and management.
• Conduct light marketing tasks and enhance client relationships.
• Attend events on behalf of physicians as requested.
• Process legal documents, including subpoenas, and communicate with attorneys.
• Maintain a professional appearance and work a flexible schedule.
• Perform back-office clinical tasks, including physician marketing, procedure scheduling, surgery scheduling, research, outcomes tracking, and miscellaneous tasks.

Requirements

• High school diploma or general education degree (GED).
• Associate or bachelor's degree preferred.
• Minimum 2 - 3 years executive support level experience in a high-volume atmosphere.
• Prefer experience in a health care organization that includes basic knowledge of insurance plans, coverage and procedures.
• Previous paralegal, personal injury, or executive assistant experience is mandatory.

Benefits

• Professional development opportunities
• Supportive work culture
• Opportunities for career growth