Administrative Assistant Private Investigations Firm

$39,520 - $47,840/Yr

Asg Investigations - Clinton Township, MI

Full-time

Clinton Township, MI

Administrative and Support Services

About the position

We are seeking an Administrative Assistant to join our team at ASG Investigations. This role is essential in supporting our investigative operations and ensuring smooth administrative processes. The position is primarily administrative, with responsibilities that can vary daily based on the team's needs. The Administrative Assistant will work closely with Lead Investigators and assist in various tasks related to investigative case work. This is a full-time position based in Clinton Township, MI, with no opportunities for remote or hybrid work.

Responsibilities

• Process videos and create detailed written reports based on video content.
• Conduct canvass calling to gather information related to insurance claims.
• Document all communications and interactions with contacted facilities.
• Review security and surveillance footage for actionable insights.
• Produce final video and report products showcasing pertinent activity.
• Assist with team-oriented investigative and administrative projects.
• Handle telephone inquiries with vendors and external personnel.
• Track and manage data using Microsoft Excel.
• Create invoices and assist in tracking payments.
• Data entry into various platforms.
• Data reporting to management.

Requirements

• Proficiency in executing and replicating multi-step directions accurately.
• Exceptional attention to detail.
• Strong Excel skills.
• Proficient in general computer operations.
• Capability to take direction from multiple sources and prioritize tasks according to company and management objectives.
• Strong organizational skills, including documentation and training instruction preparation.
• Ability to effectively manage time for daily, weekly, and monthly tasks.
• Comfortable working in a fast-paced environment.
• Ability to maintain focus amidst a noisy, open office environment.
• Knowledge of Microsoft Windows, troubleshooting, and general computing proficiency.
• Strong writing skills.
• Strong multitasking abilities.
• Competence in Microsoft Excel, Word, and Outlook.
• Effective verbal and written communication skills.

Benefits

• 401(k) matching
• Paid time off