Administrative Assistant/Receptionist

$30,000 - $45,000/Yr

Nir - Dallas, GA

Full-time - Entry Level

Dallas, GA

Ambulatory Health Care Services

About the position

The Administrative Assistant/Receptionist position at our reputable company in Dallas, GA, is designed for a dynamic and customer-focused individual. This role involves multitasking across various business areas, including customer service, marketing, and production support, while ensuring exceptional communication and organizational skills are utilized to enhance the customer experience.

Responsibilities

• Answer incoming calls promptly and professionally, ensuring an exceptional customer experience.
• Contact existing customers to promote additional roofing services and discuss current offers.
• Build rapport with customers through personalized interactions and excellent service.
• Handle routine administrative tasks such as data entry, filing, and maintaining records.
• Assist the production team with scheduling, managing calendar updates, and coordinating customer communication about service timelines.

Requirements

• Previous experience in customer service, sales support, or related roles.
• Strong written and verbal communication skills.
• Ability to build rapport with customers and maintain professional relationships.
• Highly organized with a keen eye for detail and the ability to manage multiple priorities.
• Proficiency in CRM systems and standard office software (Microsoft Office, Google Workspace).

Nice-to-haves

• Basic knowledge of marketing principles is a plus.
• A positive, motivated attitude and a passion for delivering excellent customer service.

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and advancement.
• Paid time off.