Administrative Assistant/Receptionist

$35,360 - $41,600/Yr

Future Hope Health Group - Shelbyville, KY

Full-time - Entry Level

Shelbyville, KY

Ambulatory Health Care Services

About the position

The Administrative Assistant/Receptionist at Future Hope Total Health is responsible for providing comprehensive administrative support in a holistic direct primary care office. This role involves managing patient records, scheduling appointments, and assisting healthcare professionals with patient care, all while ensuring a high level of professionalism and attention to detail.

Responsibilities

• Provide medical administrative support, including scheduling appointments, maintaining patient records, and managing billing and insurance information.
• Submit referrals, prior authorizations, and schedule.
• Sort, review, contact, and schedule new patients.
• Promptly answer phone calls.
• Perform light sales work.
• Assist healthcare professionals with patient care, including taking vital signs, preparing patients for examinations, and collecting specimens for basic laboratory testing.
• Prepare examination rooms and ensure they are clean and stocked with necessary supplies.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.

Requirements

• Proficient in medical administrative tasks such as scheduling appointments and managing electronic health records (EHR).
• Excellent interpersonal skills with the ability to provide compassionate patient care and effectively communicate with patients of diverse backgrounds.
• Ability to work in a fast-paced environment while maintaining attention to detail and ensuring accuracy in all tasks.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.

Nice-to-haves

• Previous experience in healthcare and/or sales preferred.

Benefits

• Competitive hourly pay ranging from $17 to $20.
• Full-time position with a Monday to Friday schedule.