Administrative Assistant/Receptionist

$33,280 - $33,280/Yr

Moore Counseling & Mediation Services - Euclid, OH

Full-time - Entry Level

Euclid, OH

Professional, Scientific, and Technical Services

About the position

The Administrative Assistant/Receptionist at Moore Counseling & Mediation Services, Inc. is responsible for providing general receptionist duties, including greeting visitors and creating positive first impressions with clients, vendors, and visitors. This role requires strong organizational skills and the ability to manage various administrative tasks in a busy office environment.

Responsibilities

• Greet and answer inquiries for the general public, clients, and visitors at the center and via phone, taking messages for staff when necessary.
• Schedule client appointments and collect payments, generating receipts for clients and entering payments in charts.
• Make client reminder and follow-up calls.
• Process and pull client charts and prepare new client charts.
• Maintain supplies of all office forms, blank charts, and marketing packets.
• Receive and distribute mail.
• Organize and maintain office files and records.
• Keep the front desk and lobby neat and orderly and assist with light office cleaning.
• Maintain and order all urine collection supplies for males as needed.
• Manage expired county purchase orders and calibrate breathalyzer machines.
• Perform administrative tasks as directed by program staff and other tasks as assigned.

Requirements

• High school diploma or GED required.
• Basic computer skills including Microsoft Word, Excel, email, and internet navigation skills.
• Customer service experience.
• Organizational skills and phone etiquette.
• Entry-level office experience.

Nice-to-haves

• College attendance in the field of social sciences preferred but not required.
• Related experience in the field of social sciences preferred but not required.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching