Administrative Assistant/Receptionist

$33,280 - $41,600/Yr

Tax Preparation - Colts Neck, NJ

Part-time - Entry Level

About the position

The Administrative Assistant/Receptionist for Tax Preparation is a full-time role focused on providing exceptional customer service in a fast-paced tax office environment. The position involves managing client communications, facilitating payments, and assisting clients with the E-File process while ensuring confidentiality and privacy.

Responsibilities

• Answer multiple calls in a fast-paced tax office environment.
• Set customer expectations while providing exceptional customer service.
• Facilitate payments.
• Assist clients with the E-File process.
• Provide client correspondence via telephone, mail, email, and fax.
• Ensure client confidentiality and privacy.

Requirements

• Three years of phone, clerical, or administrative experience (medical/dental a plus).
• Good reading and math skills to interpret and explain information to clients and staff.
• Excellent phone etiquette and customer service skills.
• Ability to multi-task.
• Ability to learn and effectively use new software (appointments, tax software, etc.).

Nice-to-haves

• Associate's degree (preferred).

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off