Administrative Assistant (Remote)

$33,280 - $33,280/Yr

Reliable Technologies - Gurnee, IL

Full-time - Entry Level

Remote - Gurnee, IL

Specialty Trade Contractors

About the position

The Administrative Assistant position at Reliable Technologies is a full-time remote role that requires a dynamic individual who can thrive in a fast-paced environment. The role involves supporting the company's operations by managing administrative tasks, underwriting loan applications, and conducting skip tracing. The ideal candidate will possess strong organizational skills and a positive attitude, contributing to the overall success of the team and the company.

Responsibilities

• Evaluate loan applications to determine approval and assess associated risks.
• Verify customer identity and account details using tools like Tracers and Lexis Nexis.
• Assess vehicle condition and value through Carfax and MMR reports.
• Collaborate with management to fine-tune vehicle valuations based on analysis.
• Identify and address fraudulent activity and counterfeit documentation.
• Communicate with the sales team regarding missing photos and documents.
• Prepare loan agreements based on quotes from the sales team.
• Ensure timely distribution of agreements to customers.
• Use social media platforms, Tracers database, and state systems to gather debtor and collateral information.
• Conduct thorough research to locate and validate debtor contact details, employment status, and asset locations.
• Provide repossession agents with frequent updates via phone and email.
• Document all interactions with repossession agents.
• Maintain comprehensive spreadsheets tracking account statuses, updates, and recovery efforts for management review.
• Manage records in RDN database, ensuring information is current and accessible to agents.

Requirements

• 1-3 years previous administrative/receptionist experience preferred.
• Knowledgeable of Microsoft products.
• Strong organizational skills and ability to multitask.
• Punctual with excellent communication skills and a positive attitude.
• Flexibility in a fast-changing environment.
• Competent on computer and multi-line phones.
• Team player with high energy and willingness to learn.

Nice-to-haves

• Clerical experience preferred.
• Experience with Microsoft Excel for at least 1 year.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance