Tom James Company - Phoenix, AZ

posted 8 days ago

Part-time - Entry Level
Phoenix, AZ
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Administrative Assistant at Tom James Company plays a crucial role in supporting the sales team and store leaders in achieving the company's mission to be a global leader in the fashion industry. This part-time position involves various administrative tasks, client communication, and sales support activities, ensuring smooth operations within the sales department.

Responsibilities

  • Preparing for daily client visits
  • Prepping clothing to be delivered
  • Locating necessary client information (A/R balances, sales sheet)
  • Updating sales materials regarding fabrics/options
  • Coordinating and maintaining all client orders/files
  • Communicating with clients: Setting up appointments, Providing status of orders, Scheduling deliveries, Sending reminders
  • Supporting the sales efforts of the sales professional by communicating regularly with the sales professional and other members of the store team
  • Meeting with the sales professional to set goals
  • Managing daily calendar
  • Organizing inventory
  • Pursuing efficiencies for processes and communication
  • Picking up and delivering client items as needed
  • Prospecting new clients using internet and social media applications
  • Entering referrals into proprietary system
  • Sending introductory and promotional messages
  • Creating call lists/hot lists
  • Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
  • Maintaining a professional image to interface with corporate clients

Requirements

  • Strong communication skills (verbal, written, listening)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social Media savvy (especially on LinkedIn & Instagram)
  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
  • Possesses basic accounting skills (such as balancing accounts)
  • Able to bend and lift up to 20 lbs.
  • Valid Driver's License required (Exception: larger metropolitan areas)
  • Two years office-related experience is preferred
  • Experience with a sales-oriented environment is a plus

Nice-to-haves

  • Experience with a sales-oriented environment

Benefits

  • Part-time position with flexible hours
  • Competitive hourly wage of $19 per hour
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