Administrative Assistant (VNA office)

Rite Time Home Care Services Inc. - Malden, MA

Full-time - Mid Level

Malden, MA

About the position

The Administrative Assistant at Rite Time Home Care Services Inc. plays a crucial role in supporting the operations of a rapidly growing Home Healthcare agency. This position requires a motivated and reliable individual who excels in organizational and planning skills, ensuring efficient management of office tasks and communication with clients and healthcare professionals.

Responsibilities

• Making out staff schedules
• Obtaining Insurance Pre-Authorizations (PA) and insurance verifications
• Entering and updating referrals
• Checking and communicating with referral sources
• Data entry in our EMR (Axxess)
• Communicating with clients, co-workers, physicians, and other facilities
• Providing superior customer service and maintaining phone etiquette
• Keeping the office neat, tidy, and organized

Requirements

• Experience with data entry and typing
• Proficiency in Microsoft Office and document management
• Previous customer service or medical office experience
• Ability to maintain electronic medical records accurately

Nice-to-haves

• Bilingual (an added advantage)