Administrative Assistant

$35,360 - $37,440/Yr

Intermountain Immigration - Lehi, UT

Full-time - Entry Level

Lehi, UT

Professional, Scientific, and Technical Services

About the position

The Administrative Assistant plays a vital role in ensuring the smooth operation of Intermountain Immigration. This position is responsible for managing front desk activities, handling communications, coordinating attorney calendars, and overseeing social media management. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a customer-service-oriented mindset. This role is essential for maintaining a welcoming environment for clients and efficiently supporting the legal team.

Responsibilities

• Serve as the first point of contact for clients and visitors, providing a warm and welcoming environment.
• Greet clients, answer inquiries, and provide information about services offered at Intermountain Immigration.
• Manage all incoming phone calls, directing them to the appropriate legal staff or department as necessary.
• Respond to client inquiries via phone, email, and in-person, ensuring timely and accurate information is provided.
• Handle the uploading and scanning of incoming and outgoing mail, ensuring proper documentation and organization.
• Maintain a digital filing system for all correspondence and documents to facilitate easy retrieval.
• Oversee and manage Intermountain Immigration's social media platforms, including Facebook, Instagram, and Twitter.
• Create, curate, and schedule engaging content that reflects the organization's mission and services, fostering community engagement.
• Monitor social media activity and respond to comments and messages in a timely manner.
• Manage attorneys' calendars for consultations, ensuring that appointments are scheduled efficiently and conflicts are avoided.
• Confirm appointments with clients, providing necessary details and reminders prior to meetings.
• Handle client payments, ensuring accurate processing and documentation.
• Maintain records of transactions and assist with financial tracking as needed.
• Assist with general administrative tasks, including filing, data entry, and maintaining office supplies.
• Support legal staff with additional administrative duties as required to ensure efficient operation.

Requirements

• High School Diploma required
• 2+ years of experience in an administrative or front desk role, preferably in a legal or immigration setting.
• Bilingual: English and Spanish (Required)
• Strong organizational skills with attention to detail, especially in document management and scheduling.
• Excellent written and verbal communication skills, with a customer service-oriented approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with social media platforms.
• Ability to manage multiple tasks efficiently and work effectively under pressure.

Nice-to-haves

• Knowledge of immigration processes is a plus, but not required.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance