Administrative Assistant

Robert Half - Brookline, MA

Full-time - Entry Level

Brookline, MA

Administrative and Support Services

About the position

We are seeking a Registrar in the medical industry to maintain accurate records, process applications, and provide high-quality customer service. This short-term contract role is ideal for individuals with experience in data entry, customer service, administrative assistance, and receptionist duties.

Responsibilities

• Accurately process customer applications in a timely manner
• Maintain and update customer records to ensure accuracy at all times
• Address customer inquiries professionally and promptly
• Monitor customer accounts and take appropriate actions when necessary
• Perform administrative tasks to support the smooth running of the office
• Deliver high-quality customer service consistently
• Utilize data entry skills to update and maintain databases
• Perform receptionist duties as required, including answering phone calls and directing them to the appropriate departments
• Collaborate with other team members to ensure efficient operations
• Promote a positive customer experience through detail oriented interactions.

Requirements

• Must have a minimum of 3 years of experience in a registrar role or similar.
• Proficient in data entry tasks, with high accuracy and attention to detail.
• Excellent customer service skills, with the ability to build rapport and maintain positive relationships with stakeholders.
• Experience in administrative assistance, managing schedules, organizing files, and supporting other team members as needed.
• Strong knowledge and experience in performing receptionist duties, including managing phone calls, scheduling appointments, and greeting visitors.
• A strong sense of responsibility, professionalism, and integrity.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in using office software, such as Microsoft Word, Excel, and Outlook.
• Must be organized, detail-oriented, and able to work with minimal supervision.
• Demonstrated ability to manage sensitive and confidential information.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan