Administrative Assistant

The Reading Truck Group - Houston, TX

Full-time - Entry Level

Houston, TX

11-50 employees

About the position

The Administrative Assistant serves as the first point of contact for the organization, responsible for greeting customers and managing front-desk activities. This role requires strong multitasking and stress management skills, as well as the ability to provide excellent customer service and assist with various administrative tasks.

Responsibilities

• Greet walk-in customers and direct them to appropriate team members.
• Provide excellent customer service to both internal and external customers.
• Assist in reconciling invoices for point of sale and process payments accurately.
• Answer phones and direct callers to other departments or team members as appropriate.
• Assist the customer service department, including creating or modifying customer accounts in the ERP system.
• Oversee the daily delivery schedule for drivers and assist with vehicle check-in or pick-up.

Requirements

• High School diploma or GED.
• Minimum one (1) year of customer service experience preferred.
• Experience in the manufacturing industry preferred.
• Ability to carry out day-to-day monetary transactions.
• Experience with MS Office required; proficiency in Excel preferred.
• Demonstrated skills in database management and record keeping preferred.
• Effective oral and written communication skills; excellent interpersonal skills.
• Ability to collaborate with a multi-department team.
• Physical ability to lift up to 20 lbs.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision, and Life insurance.
• 401(k) Savings Plan with Company Match.
• Tuition Reimbursement.
• 10 Paid Holidays.
• Generous Footwear, Eyewear, and Safety Equipment Discount Program.
• Paid Training and Development Programs.