Administrative Assistant

Furman University - Greenville, SC

Full-time - Entry Level

Remote - Greenville, SC

Educational Services

About the position

The Administrative Assistant position at Furman University involves providing daily and ongoing support to the Enrollment Division. Enrollment Coordinators are often the first point of contact for the Office of Admission and the Office of Financial Aid, requiring impeccable customer service and communication skills. The role encompasses frequent phone calls and email communications, as well as data and document processing, which are central to the daily responsibilities of this position.

Responsibilities

• Answer the main admissions and/or financial aid phone line, assisting families in scheduling campus visits, connecting with counselors, or answering general questions about the admissions and financial aid process.
• Assist with financial aid document processing, both physical and digital records.
• Process incoming documents supporting the application review process.
• Run daily queries within Slate CRM for quality assurance purposes.
• Organize and clean data for mass mailings and coordinate with the mailing service to ensure timely completion.
• Assist with processing ongoing or one-time mailings, including printing documents, stuffing envelopes, preparing items for pick-up, and assembling admission/financial aid packets.
• Supervise and train student workers.
• Answer all email and phone messages within 24 hours.
• Perform other duties as assigned by supervisor.
• Assist the Enrollment Division on various ongoing tasks and special projects.

Requirements

• High School Diploma required; Bachelor's Degree preferred.
• 1 - 2 years of previous experience in an office environment desirable.
• Experience in office software, including word processing and spreadsheets, required.
• Strong organizational skills, dependability, and excellent verbal and written communication skills are essential.
• Ability to independently manage time and multitask effectively.
• Attention to detail and flexibility are important.
• Experience with database systems is desirable.