Administrative Assistant

Impact Fire Services - Morrisville, NC

Full-time - Entry Level

Morrisville, NC

1,001-5,000 employees

Specialty Trade Contractors

About the position

The Administrative Assistant at Impact Fire Services plays a crucial role in supporting the Office Manager and ensuring the smooth operation of the office. This position requires a resourceful individual who can manage multiple tasks efficiently while maintaining complex schedules and providing administrative support. The role is essential for the timely completion of workloads and involves customer support, billing, and compliance tasks.

Responsibilities

• Maintaining a consistent work pace to bill Construction/Service customers
• Attend billing meetings and report on daily/weekly numbers
• Manage workflow ensuring that deadlines are met and work is completed correctly
• Assist with collections on outstanding invoices
• Answering phone calls and email messages
• Provide customer support as needed
• Upload paperwork to compliance & billing portals as needed
• Attend weekly department meetings
• Implement and monitor programs as directed by management, and see the programs through to completion

Requirements

• Administrative Assistant experience
• Strong background in Construction/Service Billing, Accounts Receivable and collections
• Current use of MS Office Suite (Word, Excel) in a proficient manner
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills
• Superior organization skills and dedication to completing projects in a timely manner

Nice-to-haves

• Knowledge of scheduling software such as Service Trade, Inspect Point and/or various billing and compliance portals is a plus but not required

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid holidays