Administrative Assistant

$24,960 - $24,960/Yr

Horizon Behavioral Health - Everett, PA

Part-time - Entry Level

Everett, PA

Nursing and Residential Care Facilities

About the position

The Administrative Assistant role involves supporting the performance and operation of behavioral health projects, particularly in a telehealth environment. The position requires coordination of tasks to meet clinic operational goals, working closely with professional staff and patients, especially those with behavioral health needs and justice involvement.

Responsibilities

• Answer phone and create new patient portals.
• Report on daily activities to supervisors.
• Use spreadsheets for project management and feedback.
• Assist with email and systems.
• Assist providers and patients in execution of telehealth services.
• Resolve problems to avoid delays in the delivery of telehealth services.
• Introduce patients and receiving site staff to telehealth technology and programs.
• Initiate secure web-based telehealth sessions.
• Assist with benefits application and verification.
• Attend regular training sessions with clinical and nonclinical staff and telehealth partners.
• Run errands.

Requirements

• High school graduate or equivalency certificate (GED).
• 1 year of experience working in an office setting, preferably in a healthcare office.

Nice-to-haves

• Knowledge of related community resources and agencies.
• Ability to establish and maintain effective working relationships with project and community partners.
• Knowledge of common computer systems and telehealth technology.
• Skills of rapport building and patient engagement.

Benefits

• Part-time work with flexible hours.
• Opportunity to gain experience in a healthcare setting.