Administrative Assistant

Bartlett - Zeeland, MI

Full-time - Entry Level

Zeeland, MI

101-250 employees

Crop Production

About the position

Bartlett Tree Experts is seeking an Administrative Assistant to support Arborists and enhance client relations. This role is crucial for facilitating sales, increasing brand awareness, and ensuring customer satisfaction in a fast-paced environment. The position emphasizes teamwork, communication, and a commitment to the company's values and services.

Responsibilities

• Work directly with Arborists and clients to facilitate sales and increase brand awareness.
• Answer incoming phone calls in a high call volume environment and make outbound calls related to customer service and sales.
• Perform customer service and administrative tasks while supporting office and production team members and adhering to company policies.
• Demonstrate strong multitasking abilities, prioritize tasks, and manage time efficiently.
• Treat all team members with equality and respect, fostering a positive work environment.

Requirements

• Excellent verbal and written communication skills.
• Ability to work independently and take initiative.
• Strong time management and organizational skills.
• Proficient in Microsoft Office suite and ability to learn proprietary operating systems.
• Strong interpersonal and leadership skills.
• Detail-oriented with accurate data entry skills.

Benefits

• Competitive compensation
• A safety-first culture and professional workplace
• Advancement opportunities - promotion from within
• Medical, dental, vision, life, and disability insurance
• 401k retirement plan
• Paid time off and holidays
• Bonus program