Administrative Assistant

$63,960 - $63,960/Yr

Marriott International - Honolulu, HI

Full-time - Entry Level

Honolulu, HI

51-100 employees

Accommodation

About the position

The Administrative Assistant at The Ritz-Carlton Residences Waikiki Beach plays a crucial role in supporting the daily operations of the hotel by managing information, assisting guests, and ensuring that all administrative tasks are completed efficiently. This position requires a focus on maintaining high standards of service and professionalism, in line with the Gold Standards of The Ritz-Carlton.

Responsibilities

• Enter and retrieve information in computer databases to update records and answer guest inquiries.
• Transmit information or documents using various methods including computer and mail.
• Operate standard office equipment and prepare documents using word processing and spreadsheet software.
• Handle incoming and outgoing mail, including date stamping and distribution.
• Create and maintain filing systems for records and documents.
• Compile, copy, sort, and file records of office activities and transactions.
• Enter and locate work-related information using computers and point of sale systems.
• Follow company policies and procedures, maintaining a clean and professional appearance.
• Welcome and acknowledge all guests according to company standards and address their service needs.
• Develop and maintain positive working relationships with others and support team goals.
• Perform other reasonable job duties as requested by supervisors.

Requirements

• Proficiency in using computer databases and standard office equipment.
• Strong communication skills, both verbal and written.
• Ability to maintain confidentiality of proprietary information.
• Experience in customer service and guest relations.

Nice-to-haves

• Bilingual in Japanese preferred.

Benefits

• Competitive pay at $30.75 per hour.
• Opportunities for career growth within a global brand.
• Inclusive and diverse work environment.