Administrative Assistant

$49,920 - $52,000/Yr

A & A Services - Salem, MA

Full-time - Mid Level

Salem, MA

Specialty Trade Contractors

About the position

The Administrative Assistant at A&A Services, Inc. plays a crucial role in providing administrative support for a busy home improvement company. This position involves managing incoming calls, maintaining job-related paperwork, and supporting the Sales and Production team. The ideal candidate will possess strong communication skills and a commitment to delivering excellent customer service while adhering to the company's core values.

Responsibilities

• Set up and close out all jobs in databases and Microsoft Office Suite files.
• Manage office supplies and brochure supplies.
• Maintain professionalism on the phone.
• Attend to customers in the showroom and provide backup for the call center.
• Maintain basic knowledge of products sold.
• Enter and maintain customer information in the company database systems.

Requirements

• 5+ years of related experience preferably in an administrative environment.
• Excellent written and verbal communication skills.
• Highly organized with excellent documentation management skills.
• Detail-oriented with the ability to work in a fast-paced environment.
• Advanced knowledge of Microsoft Office (Word, Excel) and QuickBooks.
• Familiarity with databases and ability to work with a variety of people.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Retirement plan