Administrative Assistant

Robert Half - Easthampton, MA

Full-time - Entry Level

Easthampton, MA

Administrative and Support Services

About the position

The Administrative Assistant role is a short-term contract position based in Easthampton, Massachusetts, focused on providing essential administrative support within a standard office environment. The primary responsibilities include maintaining and organizing customer files, ensuring data accuracy, and addressing customer inquiries. This position requires strong organizational skills and attention to detail to effectively manage various administrative tasks.

Responsibilities

• Administration and organization of customer files, both digitally and physically
• Ensuring the accuracy and efficiency of customer data processing
• Attending to customer inquiries and resolving them in a timely manner
• Implementing filing systems for effective record-keeping
• Monitoring and updating customer accounts as necessary
• Utilizing strong organizational skills to maintain orderly workplace
• Demonstrating strong attention to detail in all administrative tasks
• Providing administrative support to other team members as required
• Assisting in the preparation and processing of various reports
• Maintaining high standards of confidentiality with all administrative and customer records.

Requirements

• Proficiency in filing and organizing documents in both physical and digital formats.
• Ability to handle confidential information with discretion.
• Excellent time management skills to prioritize and complete tasks in a timely manner.
• Strong verbal and written communication skills for interacting with colleagues and clients.
• Proficient in using office equipment such as printers, scanners, and fax machines.
• Knowledge of office software like MS Office Suite for creating reports and presentations.
• Attention to detail to ensure accuracy in tasks such as data entry and document preparation.
• Basic mathematical skills for tasks like budgeting or expense tracking.
• Ability to work independently and as part of a team.
• Strong problem-solving skills to handle any issues that may arise during daily operations.
• Good customer service skills for handling queries from clients or customers.
• Experience in an administrative role would be advantageous.
• Understanding of office management procedures.
• High school diploma or equivalent qualification. Higher education in a relevant field is a plus.

Nice-to-haves

• Experience in an administrative role would be advantageous.
• Higher education in a relevant field is a plus.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan