Administrative Assistant

City Of Richmond - Tampa, FL

Part-time - Entry Level

Tampa, FL

Executive, Legislative, and Other General Government Support

About the position

The Administrative Assistant at Pasadena Villa Outpatient plays a crucial role in supporting the Executive Director and Office Coordinator in the daily operations of a specialized behavioral healthcare practice. This part-time position focuses on client relationship management, payment collections, medical records management, and ensuring quality assurance within the facility. The role requires strong interpersonal skills to maintain relationships with clients, families, and clinical providers, while also managing various administrative tasks to ensure smooth operations.

Responsibilities

• Assist the Executive Director and Office Coordinator with daily operations.
• Manage client relationships and ensure a welcoming environment for clients and visitors.
• Perform basic administrative front desk functions.
• Collect payments and complete required documentation.
• Communicate with leadership regarding day-to-day situations requiring management involvement.
• Conduct medical records activities in compliance with clinical needs and documentation requirements.
• Perform client intakes and provide new client orientation.
• Track and maintain various reports accurately and timely.
• Maintain phone systems and IT equipment with help desk support.
• Serve as backup to the Admissions Coordinator for inquiries directed to the facility.

Requirements

• High school diploma or GED required; Bachelor's degree in social work or related field preferred.
• Minimum of two years of administrative experience in a behavioral health setting.
• Experience working with physicians and therapists is desirable.
• Knowledge of behavioral health terminology is essential.
• Demonstrated knowledge and adherence to HIPAA guidelines.

Nice-to-haves

• Experience in a hospital or outpatient clinic setting.
• Familiarity with client relationship management software.
• Proficiency in Microsoft Outlook and Word.