Administrative Assistant

Marsh McLennan - Westerville, OH

Full-time - Entry Level

Westerville, OH

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Administrative Assistant at Marsh McLennan Agency (MMA) plays a crucial role in supporting the office's daily operations and ensuring a smooth workflow. This position involves a variety of administrative tasks, including managing mail, maintaining office supplies, operating office equipment, and assisting various departments with special projects. The role requires excellent communication skills and the ability to work both independently and as part of a team, contributing to the overall efficiency and effectiveness of the office.

Responsibilities

• Sort incoming mail and distribute according to office procedures
• Pick-up outgoing mail around the office, sort and apply proper postage for USPS shipping
• Maintain office supplies, printed materials, and kitchen/break area supplies
• Operate office equipment (copiers, printers, scanners, etc.) and assist others when problems arise
• Answer phones and transfer calls to the appropriate parties
• Greet visitors, assist, and direct guests appropriately based on the nature of business
• Assist various departments with special projects as needed
• Operate office voicemail system and assist others as needed
• Help keep lobby areas and meeting rooms ready for use and prepare for meetings as needed
• Assist with calendar for meeting rooms and training area
• Help process incoming checks according to company guidelines
• Access Carrier websites, download, and distribute documents according to office procedures
• Assist with client document deliveries in town
• Provide support to Office Administrator, and assist with other admin team tasks as needed

Requirements

• 1 to 2 years' experience preferred
• Excellent phone and interpersonal communication and customer service skills
• Excellent organizational skills with the ability to prioritize duties
• Multi-tasked and detail-oriented with the ability to self-check for accuracy
• Must have excellent computer skills and be proficient with MS Office applications
• Ability to learn the Agency Management Computer System (Sagitta & ImageRight)
• Must be able to work independently and as part of a team
• A shared commitment to MMA company values: Integrity, Collaboration, Passion, Innovation, Accountability

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities