Administrative Assistant

$41,600 - $41,600/Yr

Skin Perfect Spas - Columbus, OH

Part-time - Entry Level

Columbus, OH

About the position

The Administrative Assistant at Skin Perfect Spa is a part-time role focused on providing exceptional customer service and supporting the operations team. This position serves as the first point of contact for clients, ensuring a welcoming environment while managing various administrative tasks to enhance operational efficiency.

Responsibilities

• Provide exceptional customer service to clients, answering phone calls, emails, and in-person inquiries.
• Assist the front desk team with client check-in/check-out, scheduling appointments, and managing cancellations/reschedules.
• Offer direct support to the Operations Manager with administrative tasks, projects, and initiatives.
• Maintain accurate records, files, and databases.
• Manage inventory, supplies, and ordering processes.
• Develop effective administrative processes to enhance efficiency.
• Communicate effectively with staff, management, and clients.
• Maintain confidentiality and handle sensitive information discreetly.
• Perform other administrative tasks as required.
• Assist with our makeup line, including custom blend foundation creations, makeup applications, and occasional event support.

Requirements

• 1+ year of administrative experience, preferably in a spa, med spa, or medical office.
• Excellent communication, interpersonal, and customer service skills.
• Proficient in spa management software, electronic medical records (EMRs), or similar systems.
• Strong organizational, time management, and problem-solving skills.
• Ability to multitask, prioritize tasks, and work under pressure.
• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Nice-to-haves

• Experience with client scheduling and customer service.
• Knowledge of HIPAA regulations and confidentiality standards.
• Computer and Excel knowledge.
• Familiarity with medical spa services, treatments, and products.
• Basic knowledge of makeup products and techniques.

Benefits

• Opportunities for professional growth and development.
• Collaborative, dynamic work environment.
• Discounts on spa services and products.