Administrative Assistant

$33,280 - $41,600/Yr

Howard Hanna Real Estate Services - Rochester, NY

Full-time - Entry Level

Rochester, NY

Real Estate

About the position

The Administrative Assistant at Howard Hanna Real Estate Services plays a crucial role in supporting the Sales Manager and enhancing the efficiency of branch operations. This full-time position involves a variety of administrative tasks aimed at assisting agents and ensuring smooth office functionality.

Responsibilities

• Schedule, promote and support agents on Howard Hanna Mar/Tech tools to increase adoption and efficiency.
• Onboard new and experienced agents.
• Process paperwork for agent departures and transfers.
• Maintain office purchasing and supplies.
• Manage branch workrooms, supplies, and equipment, including building maintenance supplies and copier/printer toner.
• Manage branch floor duty/opportunity schedules.
• Assist sales managers with recruiting packages.
• Provide assistance to agents with copiers, computers, and phones, assisting the IT department as needed.
• Troubleshoot agent ordering and submit Help Desk Tickets for tech support.
• Assist sales manager with office social media posts on Facebook and Instagram.
• Conduct new agent training on business systems/technology and paperwork procedures.
• Prepare sales meetings agendas.
• Process outgoing mail and distribute incoming mail.
• Provide various administrative training and support to sales managers with RVP approval.
• Process earnest money and commission check deposits and coordinate files with the TC team.

Requirements

• Associates degree or 3-5 years of branch operations experience preferred.
• Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner.
• Ability to communicate clearly and professionally with all levels of management, agents, and staff.
• Proficiency in Microsoft Outlook.
• Proficiency in managing social media platforms including Facebook and Instagram.
• Ability to train one-on-one or in small group settings.
• High organizational skills in managing multiple projects simultaneously.
• Ability to adjust direction when situations warrant.
• Work independently without regular direct supervision.
• Ability to multi-task and organize tasks efficiently.

Benefits

• Full-time position with hourly pay based on experience, education, and office location.