Administrative Assistant

Firstcall Mechanical Group Llc - Lawrenceville, GA

Full-time - Entry Level

Onsite - Lawrenceville, GA

About the position

The Administrative Assistant at FirstCall Mechanical Group LLC plays a crucial role in providing comprehensive administrative support to the team. This position requires a highly organized and detail-oriented individual who can manage multiple tasks efficiently while ensuring high-quality service to both internal and external stakeholders. The role involves maintaining filing systems, managing communications, coordinating travel, and supporting management with various administrative tasks.

Responsibilities

• Establish and maintain systems related to filing, reporting, and database management.
• Maintain and respond to emails in a prompt and professional manner.
• Follow instructions and respond to management direction, completing tasks on time or notifying the Supervisor.
• Demonstrate accuracy and thoroughness in work performed, looking for ways to promote quality.
• Make independent decisions on a daily basis regarding task management.
• Collaborate with support personnel, management, and clients regularly.
• Coordinate domestic travel, including flights, hotels, and car rentals as needed.
• Purchase office supplies and equipment, maintaining proper stock levels.
• Produce reports and compose correspondence.
• Create presentations and management-level reports.
• Ensure the highest level of internal customer service.
• Greet visitors, answer a high volume of incoming phone calls, and deliver world-class service to customers.
• Coordinate appointments and meetings, managing staff calendars and schedules.

Requirements

• 5-7 years of management experience or field experience with supervisory responsibilities.
• Valid driver's license.
• Active EPA certification.
• Excellent computer skills, particularly in Microsoft Excel and Microsoft Office applications.
• Strong phone etiquette and communication skills.

Nice-to-haves

• Experience in a mechanical or electrical service environment.
• Familiarity with office supply purchasing and inventory management.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Cell phone reimbursement
• 401(k) with 5% match
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Referral program