Administrative Assistant

$52,000 - $52,000/Yr

Foundation Partners - Eugene, OR

Full-time - Entry Level

Eugene, OR

101-250 employees

Administrative and Support Services

About the position

The Administrative Assistant at Foundation Partners Group plays a crucial role in providing administrative and clerical support to managers, team members, and client families. This position is essential for ensuring smooth operations within the funeral home, focusing on compassionate care and efficient service delivery. The role involves a variety of tasks, including answering phone calls, scheduling, correspondence, and data entry, all while maintaining a professional and empathetic demeanor.

Responsibilities

• Answer phones and field questions with appropriate phone etiquette.
• Greet and interact with families, handling inquiries and directing them accordingly.
• Utilize Microsoft Office Suite and company software programs for various tasks.
• Proofread correspondence and ensure strong communication skills are applied.
• Monitor accounts and financials related to receipt books and deposit policies.
• Ensure all funeral service delivery items are carried out professionally and promptly.
• Maintain a neat and presentable office area and office equipment.
• Participate in weekly updates with supervisors to share resources and ideas.

Requirements

• High school diploma or GED.
• Minimum three years of work experience in a small business office environment.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to use and learn multiple computer software and office equipment.
• High attention to detail and accuracy, with excellent follow-up skills.
• Ability to establish and maintain effective internal and external work processes.

Nice-to-haves

• Funeral industry experience.