Administrative Assistant

Coldwell Banker - Northampton, MA

Full-time - Entry Level

Northampton, MA

Real Estate

About the position

The Administrative Assistant / Transaction Manager / Office Manager role at Coldwell Banker Community Realtors involves providing comprehensive administrative support across various divisions, including real estate and property management. The position is essential for maintaining efficient office operations, managing client interactions, and ensuring accurate documentation and communication within the team.

Responsibilities

• Answer calls for all divisions
• Greet walk-in clients
• Direct calls/visitors as necessary
• Track supplies
• Maintain Employee Directories
• Pick-up mail from Post Office
• Prepare hard copy mailings
• Maintain Listings in MLS
• Update transaction data
• Review transaction folders for required documents
• Order marketing material upon request
• Check lead routing systems daily
• Maintain list of managed properties
• Update contact information as necessary
• Maintain database of records/forms
• Draft/send new resident welcome packets
• Maintain key log
• Draft/send leases/renewals as necessary
• Track tenants moving in/out
• Check maintenance requests daily
• Assist Property Managers with special projects/mailings as assigned

Requirements

• High school diploma or GED
• Driver's License
• Attention to detail and accuracy with various documents
• Ability to prioritize and complete tasks in a timely manner
• Savvy with technology and able to learn new software and programs quickly
• Can adapt and communicate with diverse personalities and work ethics
• Proactive and focused when working individually in a remote setting

Benefits

• Health insurance
• 401(k)
• Paid time off